Terms & Conditions

1. Services

We offer coaching, consulting, anger-management programs and related services (the “Services”). The scope, fees, duration and deliverables of each Service will be described in your service agreement, enrollment form, or proposal (the “Service Agreement”).
You agree to provide accurate information and to actively engage in the Services. We reserve the right to refuse, suspend or terminate your participation if you fail to comply with these Terms or the Service Agreement.

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2. Payment & Fees

All fees for Services are as set forth in your Service Agreement. Unless otherwise specified, you agree to pay all amounts in full by the due date. Late payments may incur interest and/or suspension of Services.
Refunds (if any) will be handled in accordance with the Service Agreement. Unless explicitly stated, all fees are non-refundable once Services have begun.

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3. Cancellation & Rescheduling

You may cancel or reschedule sessions in accordance with the policy detailed in your Service Agreement. Generally, cancellations made with less than [insert number] hours’ notice may incur forfeiture of that session.

 

4. Intellectual Property

All content provided by us (including but not limited to documents, worksheets, recordings, videos) is protected by copyright and other intellectual property laws. You may use the content for your personal, non-commercial use only. You may not reproduce, distribute, modify, publicly display or transmit the content except as permitted in writing.

 

5. Confidentiality

We will maintain reasonable confidentiality with respect to your information. However, given the nature of coaching and consulting, we cannot guarantee specific results. We will not disclose your personal information except as required by law or as otherwise disclosed in our Privacy Policy.

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6. Client Responsibilities

You are responsible for your decisions, outcomes and progress. Coaching and consulting are not therapy or medical treatment; if you need such services you should seek appropriately licensed professionals. We make no guarantees regarding your results.

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7. Limitation of Liability

To the maximum extent permitted by law, our total liability to you for all claims arising out of or relating to these Terms or the Services shall not exceed the amount you paid us for the Services. We shall not be liable for any indirect, incidental, consequential or punitive damages.

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8. Indemnification

You agree to indemnify, defend and hold harmless Tahana Coaching & Consulting, its members, employees, contractors and agents from and against all claims, liabilities, damages, losses and costs arising from your breach of these Terms or your use of the Services.

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9. Termination

Either party may terminate the Service Agreement in accordance with its terms. Upon termination, any unpaid amounts become immediately due. We may also terminate your access to the Site or Services immediately if you violate these Terms.

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10. Governing Law & Dispute Resolution

These Terms and any Service Agreement shall be governed by the laws of the State of Georgia, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Services shall be resolved in the state or federal courts located in Atlanta, Georgia, or through arbitration held in Atlanta, Georgia, as applicable.

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11. Changes to Terms

We may update these Terms from time to time. Updated Terms will be posted on the Site with a new Effective Date. Your continued use of the Site or our Services after the changes constitutes acceptance of the updated Terms.

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12. Miscellaneous

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force. These Terms and any Service Agreement constitute the entire agreement between you and us regarding the Services.